COVID-19 Information & Resources

Current Impacts on Businesses

The Government of Alberta has declared a state of public health emergency and has implemented temporary measures to reduce transmission of COVID-19 to protect Albertans and the healthcare system. Please visit the Province’s website for the complete list of measures that apply to businesses.

You’re not in this alone. The Mental Health Help Line is available 24/7 to provide advice and referrals to community supports nearest you. Call 1-877-303-2642. Other resources include:

COVID-19 Financial Relief Programs for Businesses

In the face of an uncertain economic situation, the provincial and federal governments are taking action to help affected businesses.

Resiliency Recommendations for Local Businesses

The following tips are designed to prepare your business to weather the storm and be better positioned for fiscal recovery following the COVID-19 pandemic.

  • The health and safety of yourself, your staff, customers and partners are your number one priority;
  • Familiarize yourself with Human Resources policies and processes, including absenteeism, communications, sick leave, employee travel, social distancing, and workplace disinfecting; be clear and consistent with your employees; review Alberta Employment Standards
  • Provide resources for those who have or will be laid off;
  • Adhere to Cleaning and disinfection recommendations for COVID-19;
  • Abide by physical distancing, gathering restrictions, and all provincial public health orders
  • Abide by Alberta Biz Connect guidance for businesses and sectors;
  • Implement flexible working arrangements if possible; utilize virtual office environments like GoTo Meetings, Skype for Businesses, Google Hangouts, or Zoom;
  • Review your supply chain;  have a Plan B in case of disruptions of service in your primary vendor(s);
  • Work with customers and vendors to defer business instead of cancelling;
  • Explore options for online sales of products and gift cards; and
  • Should your business need close for any reason, implement measures to reduce the risk of any criminal activity.

  • Prioritize your communications;
  • Be factual;
  • Build a communications plan for vendors, suppliers, customers, staff;
  • Be sure to communicate topics like open vs. closed, hours of operation, special offers, items available online (products, gift cards), curbside pickup, takeout;
  • Be sure to ask your customers to share online if they've purchased a gift card or have supported your business in a specific way; and
  • Be sure to use all communications tools like your website, social media, newsletter, email, flyers, posters, etc.

  • Learn about federal and provincial funding opportunities;
  • Learn about other government funding opportunities;
  • Explore options to defer your capital costs;
  • If you're a mortgage holder, reach out to your bank to understand if they're offering any deferred payment programs;
  • If you rent space, speak with your landlord for support;
  • Review your insurance policies and speak with your insurance provider for support; and
  • Monitor and preserve your cashflow carefully.

Quick Links

Contact us